1. Data Controller Information
Company name: AN CARGO s.r.o.
Registered address: Palucanska 612/79, 031 01 Liptovský Mikuláš, Slovakia
VAT ID: SK2121623757
E-mail: ancargo@ancargo.eu
Phone: +421 949 552 122
The processing of personal data is carried out in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation – GDPR) and Act No. 18/2018 Coll. on the Protection of Personal Data, as amended.
2. Definitions
Data Subject
A natural person whose personal data is processed.
Personal Data
Any information relating to an identified or identifiable natural person (e.g. name, email address, phone number).
Controller
The entity that determines the purposes and means of processing personal data. The controller is AN CARGO s.r.o.
Website
Websites operated by the controller and available at www.ancargo.eu.
Cookies
Small text files stored on your device by your web browser, used to ensure proper website functionality and to analyze website traffic.
3. What Personal Data Do We Process?
When using the contact form on our website, we process the following personal data:
- Name – identification data
- Email address – contact data
- Phone number – contact data
- Company name – business identification data
- Company Registration Number (Company ID) – business identification data
- Subject – information related to your inquiry (optional)
- Message content – information you voluntarily provide when submitting the form
When browsing our website, we may automatically process:
- IP address – technical data
- Cookies – functional and analytical data
- Browser and device information – technical data
4. Purpose and Legal Basis of Processing
We process your personal data for the following purposes:
Communication with clients and business partners
Purpose: Responding to inquiries submitted via the contact form and providing information about our logistics and freight forwarding services.
Legal basis: Legitimate interest of the controller in communicating with customers and potential customers.
Website analytics
Purpose: Improving the quality, performance, and user experience of our website.
Legal basis: Legitimate interest of the controller in improving its services.
Providing personal data is voluntary; however, without providing certain data, we may not be able to respond to your inquiry or request.
5. Data Retention Period
We retain personal data for the following periods:
- Contact form data: Up to 2 years from the date of submission or until the inquiry is fully resolved, including any follow-up communication
- Technical data (IP address, cookies): For the period necessary to fulfill their purpose, but no longer than 2 years
After the expiration of these periods, personal data is securely deleted.
6. Data Recipients
Your personal data may be provided to the following categories of recipients:
- IT and hosting service providers – for website operation and maintenance
- Analytics service providers – for website traffic analysis (e.g. Google Analytics)
All recipients are obligated to protect personal data in accordance with applicable legal regulations.
7. Transfer of Personal Data Outside the EU
Some service providers (e.g. Google Analytics) may process personal data on servers located outside the European Economic Area. In such cases, we ensure that personal data is adequately protected through standard contractual clauses or other appropriate safeguards in compliance with GDPR.
8. Your Rights
In connection with the processing of your personal data, you have the right to:
- Right of access – obtain information about the personal data we process
- Right to rectification – request correction of inaccurate or incomplete data
- Right to erasure – request deletion of your personal data
- Right to restriction of processing – request restriction of processing under certain conditions
- Right to data portability – receive your data in a structured, commonly used format
- Right to object – object to processing based on legitimate interest
To exercise your rights, please contact us at ancargo@ancargo.eu or by phone at +421 949 552 122.
You also have the right to lodge a complaint with the Office for Personal Data Protection of the Slovak Republic, Hraničná 12, 820 07 Bratislava, Slovakia, website: www.dataprotection.gov.sk.
9. Cookies
Our website uses cookies to ensure proper functionality and to analyze website traffic. We distinguish between:
- Essential cookies – necessary for basic website functionality
- Analytical cookies – help us understand how visitors use our website
You can manage cookie settings in your browser. More information can be found in our Cookies Policy.
10. Data Security
We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, loss, or destruction.
11. Changes to This Policy
We may update this Privacy Policy from time to time due to changes in legislation or in our data processing practices. Any significant changes will be published on our website.
12. Contact Information
If you have any questions regarding the protection of personal data, please contact us:
AN CARGO s.r.o.
Palucanska 612/79
031 01 Liptovský Mikuláš
Slovakia
E-mail: ancargo@ancargo.eu
Phone: +421 949 552 122
Last updated: February 2026